Thank you for visiting and shopping at www.zagrose.com Following are the terms and conditions that constitute our Shipping Policy.
We Ship Worldwide!
- Please note that there may be a slight delay in the dispatch of orders during clearance periods.
- We ship worldwide with UPS Express and other reputable transport companies to provide you with the best service.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Update this section based on carriers you support.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 14 days
Customs, Duties and Taxes:
Zagrose is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Zagrose is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. Then contact with us on firstname.lastname@example.org
Please email our online support team for any further questions at email@example.com